chagee88 — Privacy Policy & User Data Protection
This Privacy Policy explains how chagee88 collects, uses, stores, and protects the personal information of users on our platform. We are committed to the privacy and data security of every user in Malaysia.
Last updated: January 2026
1. Information We Collect
To deliver the chagee88 platform services reliably and securely, we collect several categories of information from users. All data collection is carried out transparently and only for the purposes stated in this policy.
Account & Personal Information
When you register an account with chagee88, we collect basic information such as your username, email address, phone number, date of birth (for age verification), and encrypted password. This information is required to create and manage your account and to ensure the platform is only accessible to eligible users.
Device & Browser Information
We automatically collect certain technical information when you access the platform, including device type, operating system, browser type, IP address, and usage data such as pages visited and session duration. This information is used to ensure the platform functions correctly on your device and to identify any technical issues.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to financial transactions. Please note that we do not store credit card details or bank account information directly — all payment processing is handled by secure, recognised third-party payment providers. We only retain transaction records for financial recordkeeping and verification purposes.
Platform Usage Data
We record data related to how you use the chagee88 platform, including games played, betting history, access times, and in-platform interactions. This data is used to improve the user experience, detect unusual activity, and maintain platform integrity.
2. How We Use Your Information
Chagee88 uses the information collected solely for specific, legitimate purposes. We do not sell or rent users' personal data to third parties for marketing.
- Account Management — creates, verifies, and securely manages user accounts.
- Transaction Processing — handles deposits, withdrawals, and financial records in MYR.
- Customer support — responding to enquiries and resolving issues reported by users.
- Platform security — detecting and preventing fraud, unauthorised access, and suspicious activity.
- Legal compliance — to comply with applicable legal and regulatory requirements in Malaysia.
- Service improvement — analysing usage patterns to improve the overall user experience.
3. Cookies & Tracking Technologies
The chagee88 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Session cookies — used to maintain your login session while using the platform. This cookie is automatically deleted when you close your browser.
- Preference cookies — saves your preferences, such as your display language, so you don't have to set them again each time you visit.
- Security cookies — helps detect unusual activity and protects your account from unauthorised access.
- Analytics cookies — collects anonymised usage data to help us understand how users interact with the platform, for the purpose of ongoing improvement.
You can manage cookie settings through your browser preferences, though please note that disabling certain cookies may affect the functionality of the platform.
4. Data Storage, Security & Sharing
How We Protect Your Data
Chagee88 implements appropriate technical and organisational security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction. These include encryption for all communications between your device and our servers, as well as strict internal access controls.
User data is stored on servers protected to industry-standard security specifications. We regularly review and update our security measures to ensure they remain effective against current threats.
Third-Party Sharing
Chagee88 does not sell, rent, or disclose users' personal data to third parties for marketing purposes. However, in limited circumstances, we may share data with:
- Payment providers — to securely process deposit and withdrawal transactions in MYR.
- Technical service providers — third parties who assist us in operating the platform, bound by strict confidentiality agreements.
- Legal authorities — when required by Malaysian law or a valid court order.
All third parties working with us are subject to data protection obligations that meet the same standards we uphold.
5. User Rights & How to Contact Us
Your Rights as a chagee88 User
As a registered chagee88 platform user, you have the following rights regarding your personal data:
- Right to access — you may request a copy of the personal data we hold about you.
- Right to Rectification — you may request that we correct any information that is inaccurate or incomplete.
- Right to erasure — in certain circumstances, you may request that we delete your personal data, subject to legal and platform operational requirements.
- Right to restrict processing — you may request that we restrict how we process your data under certain circumstances.
- Right to object — you may object to the processing of your data for specific purposes, such as direct marketing.
To exercise any of the rights above, or for any enquiries regarding this Privacy Policy, please contact our support team. We will respond to your request within a reasonable timeframe.
Changes to This Policy & How to Contact Us
Chagee88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any material changes will be communicated via an in-platform notice. Continued use of the platform after such changes constitutes acceptance of the updated policy.
Privacy email: [email protected]
For frequently asked questions about privacy and account security, please refer to our FAQ us.
Your Privacy Is Protected at chagee88
We take every aspect of your data security seriously. Log in or create a new account to start enjoying the platform with full confidence. Reach out to us if you have any further questions.